Campfire & Compass Jewellery is a one-person-show, which means some items are in stock and some items are made to order.
Jewellery that is in stock may be shipped in just a couple of days, however some items need making especially for you and can take approximately 2 weeks to make before they are posted. Please feel free to pop me a message and ask if you're unsure or your order is urgent.
All items are shipped with Royal Mail.
UK Domestic orders are shipped FREE.
International orders aim to be delivered in 5-7 days but this is an estimate from Royal Mail – please allow up to 21 working days.
All international orders will be shipped using tracked/signed if this option is available for your country.
|Shipping Destination||Shipping cost|
|Domestic (Inside UK)||FREE|
|International (Outside of UK)||£10|
|International orders over £100||FREE|
Please note that Campfire & Compass is not responsible for import taxes or customs fees.
RETURNS & REFUNDS
My items are hand-made pieces of jewellery or accessories and are to be handled with care. I will not be able to accept responsibility for breakages due to heavy handling, however if you do encounter a problem please contact me within 7 days of receipt and I will try to resolve it as best as I can.
Returns for buyers remorse or incorrect sizing are also not accepted. Please make sure you’re confident of your ring size before ordering.
Earrings, sale items and custom orders are non-returnable.
If you have a problem with your order please notify me using the contact form or at email@example.com quoting your order number.
The item must be returned within 14 days of receipt. All returns must be in an unworn, brand new condition and in it’s original packaging.
Returns are at your own expense & recorded/special delivery is recommended.
Postage is non-refundable.
All jewellery I produce is in line with UK Law meaning any jewellery made over a specific weight has to be assayed and hallmarked by one of the UK's four assay offices.
All of my pieces that meet the requirement are sent to the Birmingham Assay Office for purity inspection and stamping.